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Your booking

Your booking

Your booking | Booking details

Your booking confirmation

I have lost my booking confirmation

Where can I find the contact details of the hotel?

What are the check-in and check-out time for my hotel?

How do I know if the hotel has parking facilities?

Late or early check-in

When will I be charged?

Is breakfast included?

Can I get a VAT invoice?

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Your booking | Change or cancel booking

Can I change my check-in/check-out time for my hotel?

I Need to make changes to my booking

How can I cancel my booking?

Do I need to pay a fee if I cancel?

Can I cancel or change the dates on a non-refundable booking?

Where can I find my cancellation policy?

How do I know if my booking was cancelled?

How long will it take before I receive my refund?

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