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Goodwings 2.0
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Goodwings 1.0: Change or cancel booking
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Trains
Hotels
Flights
Car Rental
Preferences
Booking information
Emissions
Getting Started with Goodwings
Article library
Booking assistance
Managing your travel emissions
CO2 removal project | Afforestation/reforestation
Biofuel/SAF
Dashboard
Travel log
Reports and certificate
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Help Center
Goodwings 2.0
Goodwings 1.0
Goodwings 1.0: Change or cancel booking
Goodwings 2.0
Trains
Hotels
Flights
Car Rental
Preferences
Booking information
Emissions
Getting Started with Goodwings
Article library
Booking assistance
Managing your travel emissions
CO2 removal project | Afforestation/reforestation
Biofuel/SAF
Dashboard
Travel log
Reports and certificate
Goodwings 2.0
For users of the full-feature 0.2 Goodwings platform.
Video tutorial: How to optimize your GetThere profile
I need technical assistance with the booking software
Trains
Can I book rail travel in a country where I don’t live?
Where can I book rail travel?
Where can I book Eurostar trains?
Can I hold / reserve rail journeys?
Hotels
Video tutorial: How to book a hotel
Can I hold a hotel reservation?
How do I pay for hotels?
Where do you pull your hotel rates from?
Where can I book a hotel?
Can I get a VAT invoice for my hotel stay?
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Flights
Can I get a VAT invoice for my flight?
Video tutorial: How to book a flight
I’ve cancelled a flight itinerary. How long will it take for the refund to be processed?
Can I change or cancel my flight on GetThere?
Can I hold or reserve flights on GetThere?
Can I book a flight into one airport and out of another (open jaw)?
What types of flights can I book on the platform?
Can I add my frequent flyer membership details into my bookings?
Are there any airlines that you don’t offer?
How many airlines do you have on the platform?
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Car Rental
Video tutorial: How to book a rental car
How many car hire companies are available on GetThere?
Do I need to input a credit card to hire a car?
Can I modify a car hire booking on GetThere?
Can I get a VAT invoice for car hire?
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Preferences
What languages are available?
What currencies are available?
What payment cards are accepted?
Can I add frequent flyer/hotel/car rental loyalty programmes?
What traveler information can I save into my profile?
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Booking information
Can I book for more than one person?
Can I modify bookings directly through the Goodwings dashboard?
Can I see bookings that have been made offline in my GetThere profile?
Whats the difference between a traveler and an arranger?
Can I modify a hotel booking online?
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Emissions
When will the emissions from my journeys be added to my emissions report?
How often will you update the Climate Impact Certificate?