I need technical help with Goodwings' trip booking software (not with making or changing a reservation)
Get technical booking platform assistance
If you encounter any errors during the booking process, you can click "Support" at the bottom of the page, and this will raise a Support ID.
Please send this Support ID (as well as any identifying screenshots) to connecthelp@jtbusa.com, who will identify the error and provide you with steps to resolve this.
If you need help with a flight, hotel, train, or rental car reservation, you can find contact information for our travel agents here: